Frequently Asked Questions(FAQs)
MEMBERSHIP
- Every applicant must fill membership application form available on the website.
- Pay the required admission fee
- Purchase minimum shares of Kes. 20 of 1000 shares (Kes 20,000/-)
- Submit two (2) passport size coloured photos, a copy of the National Identity card (ID) and KRA pin certificate
- Nominate a next of kin
- Get up to a maximum of times four of a member’s deposits
- Lower Interest on loans.
- Get Instant/Emergency Loans within 24hrs
- Flexibility of loan repayment terms
- High returns on savings
- 100% asset financing
- We help members purchase assorted products which are delivered at a member’s doorstep
- Fill a REJOINING FORM
Pay rejoining fee of Ksh 2,000/=
LOANS
Below are the bank and Mpesa payment details:
- Commercial Bank of Africa – Westlands Branch – 7270180011
- Cooperative Bank of Kenya – Westlands Branch – 01120062569400
- Mpesa Pay bill Number – 914150, Account Number is your membership number
- Fill a loan form available on the website..
If on check-off submit- - A copy of ID
- KRA pin certificate
- Payslips for the last 3 months
If you are an individual contributor you need to submit
- A copy of ID
- KRA pin certificate
- Mpesa/Bank statements for the last 3 months
- Use of Title Deeds
- Use of Member’s Scheme Fund
YES. We have partners with several strategic partners to help you purchase Items such as:
- Water Tanks
- Mobile Devices and other electronics
- Furniture
- Mattress
- Motor vehicle.
This comes about when a member makes payments without indicating crucial details such as
membership number, full names and ID numbers.
After making payments, kindly forward the transaction message to our email(info@kanisa-
sacco.org) or to our WhatsApp line 0715612049
DEPOSITS
Share capital- amount contributed by a member as part of their ownership in the Society.
ownership of shares in the society entitles a member to a right to;
- Attend participate and vote at the Annual General Meeting (AGM).
- Receive dividends whenever declared, on the surplus made based on the number of
shares held
Share capital is non- withdrawable but transferable upon exit from the SACCO
Deposits: refers to the periodic payments made by members that cannot be withdrawn unless one ceases
to be a member of the Society.
It is through the deposits that members can borrow subject to a maximum of 4 times.
Deposits earn interest at the end of every financial year depending on the SACCO’s
performance
A Member/s can lodge a complaint in their own name or on behalf of another person. A
group, organisation or institution can also lodge a complaint.
Complaints can be lodged through the following modes:
- In person
- Online via our dedicated complaint email address at: feedback@kanisa-sacco.org.
- Telephone through official Kanisa SACCO mobile numbers +25471461204
- In writing through the SACCO’s feedback book available in the office or a letter sent
through the saccos registered postal address addressed to:
The CEO
Kanisa SACCO LTD
P.O Box 1225 – 00606
Nairobi - Text messages and WhatsApp through official mobile numbers 0715612049
- Apart from the complaints lodged through the modes stated above, the SACCO will also take up the following complaints:
i. Anonymous complaints
ii. Complaints originating from reports, including social media.